Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2004
4 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006085311 | Incident Date: Nov, 02 2006 |
| Consumer's City: SAN DIEGO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2004 |
| Vehicle Involved in a Crash: Yes | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 4 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 12 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jun, 14 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1) 2004 chrysler town and country minivan was the third car in a six car crash. it was stopped at a light behind other vehicles and in front of a red mercedes when a nissan sedan slammed into the rear of the line of cars without ever applying its brakes. 2) a & b. front driver and passenger airbags failed to deploy when the t&c slammed into the cadillac immediately in front of it sending that car into the two cars further up the line. c. the back of the occupied second row captain's chair broke sending its occupant backwards into an occupant of the third row seat. four of the five septagenarians in the t&c were taken to the hospital with injuries. the driver's head smashed into the roof of the vehicle and his left arm was thrown violently into the door. my father, the driver, says he was knocked unconscious. he could not see out of his left eye for several days. the car was a total loss. i flew from ca to tx and drove his rv to my sister's home in va so she could look after mom and dad. they and their rv buddies cut short their planned trip and all three rvs returned to va this week. charlie, arlene, and betty are receiving medical attention for their injuries. 3) the car was a total loss. therefore, it will be replaced with a safer vehicle. however, the nhtsa shows two four star and two five star ratings for this vehicle. *nm |