Consumer Complaint Detail

FORD / FREESTYLE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006085410 Incident Date: Aug, 17 2006
Consumer's City: WARRINGTON Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTYLE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDK03165G Date added to File: May, 23 2021
Date Complaint Received: Nov, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I took my 2005 ford freestyle with less than 15000 miles in for an oil change and tire rotation to a local ford dealer and was advised the rear brakes and rotors were completely worn and needed replacement at a cost of over $300.00 and the problem was not in warranty. i decided to have the work done but i complained to the manager and after much discussion he adjusted the bill (the manager said another customer had the exact problem with an 05 freestyle the same week). my question is have there been any other reports of the rear brakes going on 2005 freestyles? there very well could be a defect in the brakes. the old parts are not available although i did ask to see them but during the heat of my protest i forgot about the parts and left when the work was finished. *nm