Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006085441 Incident Date: May, 04 2006
Consumer's City: GOLDSBORO Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am one of an already large and constantly growing number of persons with volkswagen's and audi's who have abs (automatic braking systems) that have stopped working after only a mere 60-70,000 miles. i have taken my car in to the dealer several times to resolve this issue and each time they (deal) say it's something else. with many people complaining now and more to join in as the days go by, one can only imagine the large quantity of other people who have this snafu. our experience has been that vw/audi appears to refuse to acknowledge the problem. lately, several persons have said that the problem is generally being caused by the electrical unit in the abs module. yet at this point, vw and audi are having users replace the entire unit. this cost is prohibitive for many of us ($2000 upward in my case). in the meantime, many of us are having to drive with faulty abs systems, with resultant safety problems: for me, the abs problem causes the brakes to go on at inappropriate times. the brakes on my car grab and activate unexpectedly during the first several minutes of driving after my car has sat overnight. others have experienced this too. i fear that this may cause an accident. this problem on my car seems to be growing worse. the more obvious safety hazard is that all of these cars lack the abs during crucial times of driving on icy or wet pavement. again, this problem is aggravated when the abs goes on and off intermittently, without the driver's knowledge (since in many cases, the dash warning lights remain on throughout). at this point, i'm fearful whenever i drive my car. *jb