Consumer Complaint Detail

MERCURY / SABLE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006085459 Incident Date: Nov, 12 2006
Consumer's City: LIVONIA Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM53S1XG Date added to File: May, 23 2021
Date Complaint Received: Nov, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 03 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I took my car to the dealer to have a rear suspension squeak diagnosed and repaired. the mechanic discovered that a broken rear coil spring was the cause of the squeak. the part of the spring that rested in the spring seat had fractured several inches from the end of the coil. the mechanic recommended replacing both coil springs to reduce the risk of the unbroken spring fracturing, puncturing the tire and causing an accident. i paid for replacement of both coil springs and had the rear struts replaced at the same time to restore the car's original ride quality. *jb