Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006085491 Incident Date: Oct, 11 2006
Consumer's City: RIDGEFIELD Consumer's State: CT
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JT54F82Y Date added to File: May, 23 2021
Date Complaint Received: Nov, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 10 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Was on my way to work when the car started to make a noise and then just died. had it towed to my local mechanic who diagnosed it as a broken timing chain. he had heard that this was a common problem with the l-series. then i had it towed to our local saturn dealership to have the work done; timing chain & guides, head, valves, pistons were only scored -- total bill of $3,700!! car is a 2002 with only 58,000 miles on it and this should not have happened. dealership tried to say it was possibly due to "poor maintenance," but if they had looked at their records, they would have seen i had the car serviced only by them on a regular on-time basis! in fact it had been in for a service (oil change) only the week before. let's face it: the timing chain was defective. *jb