Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006085643 | Incident Date: Nov, 14 2006 |
| Consumer's City: MOUNT JULIET | Consumer's State: TN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 15 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Serpentine belt has come off my 2000 dodge grand caravan 4 times. first time, i hit a pocket of water on a small highway in a construction area. drove vehicle to a safer location, left my wife and 3 kids on the side of the road at night while i walked a mile home in the rain to get my ford ranger to load all 5 of us in to get home safely. had it towed to a repair shop who replaced the belt tensioner and belt. second time, about a year later, my wife hit water which also knocked the belt off and stranded her and my 3 children 15 miles from home. brother in law was able to come and spent an hour of gut wrenching labor to put the belt back on. third time, a month later it came off again shredding the belt and leaving my wife stranded by herself after dropping my kids off for school. i had it towed to a reputable repair shop who said it needed another belt tensioner and assured me the napa product would perform better than the previous one. he tried to see if a kit was available for our large 6 cylinder engine but could not find one. fourth time, one month later as my wife was driving 2 of my children to school in the rain, the belt came off again but this time she didn't hit any water. had it towed back to the repair shop. they checked all componets connected to the serpentine belt and tried for 30 minutes to duplicate the problem by pouring water over the belt, etc. with no success. owner says he doesn't know what is causing this problem even though he is aware that this is a common problem for dodge vans. question: if this is such a wide spread problem as shown by all the complaints for the same problem on this website why has there not been a recall to correct whatever is causing this problem? answer: because it will cost dodge/ chrysler too much money. solution: unless you can only drive a dodge van on warm sunny days don't bother buying a dodge van. especially if you value your family's safety. *jb |