Consumer Complaint Detail

DODGE / NEON / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006085738 Incident Date: Nov, 15 2006
Consumer's City: PETERSBURG Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3ES26C82D Date added to File: May, 23 2021
Date Complaint Received: Nov, 16 2006 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 21 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving 45 mph on normal rural roads, the vehicle unexpectedly veered to the left hitting a school bus and banking off the road. the driver side wheel snapped off the axel causing a loss of steering control. there were no warning lights illuminated prior the incident. there was a police report taken and no injuries were sustained. prior to the accident, the contact noticed shaking on the front end of the vehicle. it was taken to an independent mechanic, who performed tire balancing and rotation. as the shaking persisted, the manufacturer was contacted, who referred the contact to a dealership. the dealership recommended a complete wheel alignment. the vehicle was taken to another independent mechanic who performed the alignment and the shaking disappeared. the accident occurred a few miles after the vehicle had the alignment performed.