Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006085872 Incident Date: Nov, 12 2006
Consumer's City: DECATUR Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 10 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Brand new ford escape hybrid 2007 year with 2000 miles on it. was driving to work at 6 am and had total brake failure. fortunately there was no traffic at that time of day or there would have been a crash. pedal went right to the floor and nothing. brake light came on. car towed to dealer later that morning. brakes worked fine, no light on. they examined the computer records from the car and it did indicate a computer failure. ford is replacing that part but we are very concerned it will happen again, and very concerned that this is a life threatening recall-scale issue on this type of vehicle. *nm