| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006085937 | Incident Date: Nov, 16 2006 |
| Consumer's City: CHULA VISTA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: PILOT | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2HKYF18463H | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 19 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 06 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Stepped on gas to accelerate, suddenly heard a loud noise - thought something got caught under car, but when i pulled over, there was nothing under. took it to a local repair shop and was told that it was the transmission & that i would need to take it to the honda dealer as this may be part of the recalled vehicles. so i took it to ball honda on friday, 11/17 & had henry as the service advisor. when i spoke with henry over the phone, he said that what was stated on the recall as the worst possible scenario happened to my vehicle. he then proceeded to order the transmission but had to wait for approval because of the high mileage on my car. he then said that it shouldn't be a problem, he just needs it approved. however, when i called back today, 11/20/06, i spoke with the service manager, scott moses and was told that honda will not cover it as it wasn't part of the recall problem. their initial diagnostics was this: checked 2nd gear campaign - checked customer's concern on rack noise coming from inside transmission. needs transmission. b: check 2nd gear campaign. checked 2nd gear with led light. 2nd gear shows slight discoloration. he (scott) then proceeded to tell me that this was not part of the recall, and that, due to my high mileage, i've voided the warranty. *jb |
