Consumer Complaint Detail

MERCURY / MARINER / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006086117 Incident Date: Sep, 07 2006
Consumer's City: ROSWELL Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MARINER Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2CU39H77K Date added to File: May, 23 2021
Date Complaint Received: Nov, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 01 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This problem occurs on my 2007 mercury mariner hybrid with less than 2,500 miles. when there is a front seat adult passenger the light on the dash intermittently lights to state "pass airbag off". the only other time this light is illuminated is briefly during start up. it is the intermittent nature of this light coming on and going off when there is a passenger that causes anxiety for the driver and passenger. there have only been adult passengers in this vehicle. i have taken the vehicle to the ford-lincoln-mercury dealer and the service advisor said there was nothing that could be done to fix this situation. she suggested that the passenger sit in the back seat. this is an unacceptable solution. *jb