Consumer Complaint Detail

FORD / FOCUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006086170 Incident Date: Oct, 24 2006
Consumer's City: CLEARWATER Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAHP38382W Date added to File: May, 23 2021
Date Complaint Received: Nov, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In late october 2006 i took my 2002 ford focus for vibration/grinding noise coming from front end. ford walker in clearwater, florida said that my engine/trans. mount were working properly. ford kept my car for 1 week and i still had the same problem. i took the car back to ford the very next day because of the same problem. again their service manager and regional managers told me that nothing was wrong with my car. ford charged me $100 for my deductible and didn't fixed my problem. i then took my car to another place where they replaced my right side engine mount which was completely broken. the very same piece ford walker lied to me stating it was working properly. *jb