Consumer Complaint Detail

NISSAN / QUEST / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006086357 Incident Date: Oct, 23 2006
Consumer's City: AMHERST Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: QUEST Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5N1BV28U14N Date added to File: May, 23 2021
Date Complaint Received: Nov, 24 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 26 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am very unhappy with the 2004 nissan quest. i have had to bring it to the dealership on several occasions since i bought it with 12 miles in september 2004. i thought that the nissan name would be as good as the toyotas that i have bought, which have lasted without trips to the dealer every few thousand miles. this complaint is based on having to replace the brakes and rotor at 29,000 miles; it was just the straw that broke the camel's back. once i looked into the complaints listed, i realized that this could be a design flaw. when i inquired of the service manager about the brakes wearing so quickly, he stated it is a heavy vehicle and it all depends on how you drive. he stated that some people's brakes on this same make and model wear out even sooner, as if this was some consolation to me. well, i have been driving for 19 years, and i have never had a brand new vehicle not only wear through brake pads so quickly, but right to the rotors without warning!! that's what infuriates me the most; once i hear a sign that the brake pads are thinning, i get the brakes repaired immediately because i am aware that if they are worn to the rotors, then the repair costs three times as much. *nm