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NHTSA Complaint Number: 006086552 | Incident Date: Nov, 24 2006 |
Consumer's City: NEWPORT NEWS | Consumer's State: VA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: WINDSTAR | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Nov, 26 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 04 2005 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I purchased a 2002 ford windstar in 2005. in october i took it in for inspection and needed to have all four tires (one of which had been replaced 6 months before), the windshield wipers, a break light bulb and front brakes replaced...needless to say it failed and i made an appointment to bring it back in (after saving to have it fixed)! i returned to the dealership in november. i was then told that there was a leak in the transmission which would need to be repaired. the cost, as quoted by the service rep, would be about $1,500!!! i had just spent over $700 for the other repairs! i have only had this vehicle for a little over a year! i have searched several websites and have found that the transmission is a frequent problem with windstar owners (of various years 1995-2002), some of which who have been forced to have the transmission fixed multiple times. this is an outrage! ford needs to be held accountable for this problem! i cannot continue to sink countless dollars into this vehicle and i cannot trade it until the problems are corrected. this presents a serious issue for the someone like me, in the working middle-class. i will soon need to pick up a second job just to take care of repairs! this is crazy!! please hold ford motor company accountable for such terrible production...especially on a issue they have been made aware of (transmission) for years! thank you. *nm |