Consumer Complaint Detail

FORD / WINDSTAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006086552 Incident Date: Nov, 24 2006
Consumer's City: NEWPORT NEWS Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 04 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2002 ford windstar in 2005. in october i took it in for inspection and needed to have all four tires (one of which had been replaced 6 months before), the windshield wipers, a break light bulb and front brakes replaced...needless to say it failed and i made an appointment to bring it back in (after saving to have it fixed)! i returned to the dealership in november. i was then told that there was a leak in the transmission which would need to be repaired. the cost, as quoted by the service rep, would be about $1,500!!! i had just spent over $700 for the other repairs! i have only had this vehicle for a little over a year! i have searched several websites and have found that the transmission is a frequent problem with windstar owners (of various years 1995-2002), some of which who have been forced to have the transmission fixed multiple times. this is an outrage! ford needs to be held accountable for this problem! i cannot continue to sink countless dollars into this vehicle and i cannot trade it until the problems are corrected. this presents a serious issue for the someone like me, in the working middle-class. i will soon need to pick up a second job just to take care of repairs! this is crazy!! please hold ford motor company accountable for such terrible production...especially on a issue they have been made aware of (transmission) for years! thank you. *nm