Consumer Complaint Detail

FORD / EXPLORER / 1996

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006086572 Incident Date: Nov, 24 2006
Consumer's City: PORT CHARLOTTE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:support device/strut
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1FMDU34X0TU Date added to File: May, 23 2021
Date Complaint Received: Nov, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 28 1995
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle is an suv with a rear liftgate / hatch that raises upwards when open. on this day i was loading some item is the rear of the vehicle when the liftgate suddenly fell and stuck me on the head. the liftgate is normally supported by a gas type strut on each side. there are ball type pins attached to the liftgate and the body for these gas struts to attach to. the upper pin on the right side of the lift gate snapped off and allowed the liftgate to fall. it appears it was rusting through, however there is no other rust on any portion of the liftgate. only one gas type strut will not support the weight of the tailgate. in only two days i have found four other people who have experienced this same problem with 1995 & 1996 explorers. *nm