Consumer Complaint Detail

LEXUS / ES / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006086598 Incident Date: Jul, 14 2006
Consumer's City: IRVINE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBA30G745 Date added to File: May, 23 2021
Date Complaint Received: Nov, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 23 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle skid control (vsc) on my 2004 es 330 engages on normal road conditions making the vehicle unpredictable and unsafe. when the vsc engages the computer takes over control of the acceleration and breaking systems. its primary goal is to keep the vehicle straight. when the system malfunctions and engages when the vehicle is in a normal turn or curve the vsc computer will take control of the vehicle and force it to travel in what it believes is a straight line, placing the driver, occupants, and nearby vehicles and pedestrians in jeopardy. being forced to drive in a straight line prevents the driver from completing a curve or turn and forces the vehicle to continue across traffic lanes and off the road. when the vsc engages due to a malfunction, the vehicle is a serious hazard. this has happened to me 4 times, twice with my family in the vehicle. i have left the vehicle with the dealer, but they have been unable to duplicate the problem and are unwilling to replace any parts unless there is a clear indication of a malfunction. *nm