Consumer Complaint Detail

SATURN / VUE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006086600 Incident Date: May, 31 2006
Consumer's City: JACKSON Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JU52F0YY Date added to File: May, 23 2021
Date Complaint Received: Nov, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 27 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Saturn vue horn failure due to poor engineering design. dealer advised that airbag, horn, and horn relay has to be replaced. however, the horn relay is the same relay part number as the rear window wiper - trading out the relays did not cause the rear window washer to stop working, therefore the problem is not in the horn relay. the dealer disconnected some of the systems, including the flasher, to disconnect the horn when it would have been easier to unplug the horn at the horn rather than under the dash. the dealer advised that this is a design failure but wants ~$800 to replace the airbag, horn, and relay. this is not an uncommon problem based on the other complaints listed. i purchased a saturn strictly because of service dependability --- and apparently that is not sufficient reason to remain with saturn now that gm has taken over. *nm