| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006086678 | Incident Date: Nov, 26 2006 |
| Consumer's City: TEMPE | Consumer's State: AZ |
| Vehicle Transmission Type: MAN | Manufacturers Name: General Motors, LLC |
| Model Name: GTO | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 6G2VX12G04L | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 26 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 10 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a new 2004 pontiac gto on july 11, 2006. it was sold to me as a new vehicle and was told the warranty was the same as buying a new car. it had 661 miles on the odometer when i purchased it. as of today (11/27/2006) it now has 4,485 miles on the odometer. when i took the car to a shop to have the oil changed, while the car was on the rack, it was pointed out to me that the rear tires were wearing unevenly in the rear. the inside of the rear tires were worn completely down. the tread on the tire gradually increases towards the outside of the tire. i researched the issue using several online resources and found where other owners have the same issues. from what i have read, there is an alignment problem/design issue with the rear suspension from the factory. i took my vehicle to the dealership (11/27/2006) to address my concerns. my service advisor and the service dept. manager looked at my vehicle while on the rack. after inspecting my vehicle they explained to me that gm would not cover checking the alignment or replacement of my rear tires because the warranty period for the those items had expired. they recommended that i contact the 1-800 number for pontiac customer service for further assistance. i called the customer service number and filed a complaint about my vehicle. the gm reference # for that complaint is: 71-443102842. i was told by the pontiac representative that they were going to call the dealer and obtain more information on my situation. i feel this is a very serious issue as the balance of the vehicle is effected if the rear alignment is not correct. on a previous visit i had complained to the dealer about a loud popping noise coming from the rear suspension on occasion as well as feeling that the car was not "solid" while at interstate speeds. on that visit i was told the problem could not be duplicated, and that the vehicle was found to be operating within specifications. *jb |
