Consumer Complaint Detail

HONDA / PILOT / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006086798 Incident Date: Nov, 08 2006
Consumer's City: SPRINGFIELD Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: PILOT Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKYF18423H Date added to File: May, 23 2021
Date Complaint Received: Nov, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 03 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was coasting to a stop when the transmission in my 2003 honda pilot suddenly and abruptly down shifted. it was like someone suddenly jabbed the brakes on my car. i took the car into the shop for transmission replacement the same day. the check engine light came on and the drive indicator light started flashing on the way to the shop. also the transmission stuck in second gear, the limp home mode, and would not upshift. the only way i could keep the transmission from violently down shifting or sticking in second gear was to manually shift through the gears. the dealer replaced my transmission within one week at a little over 48,000 miles because it was under extended warranty. the dealer now claims after my complaint they will warrant the replacement rebuilt transmission for 36,000 miles and three years. this helps, but honda should give me the same extended 93 month and 109,000 warranty that will be given to numerous other honda and acura owners due to a class action suit. today the american honda motor company said they will not extend my warranty. hopefully, someone will start another class action suit for honda pilots. the most important issue is that this poor honda transmission design that is prone to defect is also a definite safety issue since it can take full vehicle control away from operators without notice. perhaps all affected hondas and acuras should receive new redesigned transmissions. *nm