Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006086992 | Incident Date: Nov, 14 2006 |
| Consumer's City: HILLSBORO | Consumer's State: OR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system:windshield:electrical heating element |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GW58S13C | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 28 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 07 2006 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: It appears as though 1999 to 2004 jeep grand cherokees have an issue with "blend door" failure in the hvac system. the failure will prevent heat from reaching the windshield. in freezing conditions the windshield will unexpectedly ice up and result in poor visibility. after speaking with dealership and independent repair technicians as well as internet research, it appears the failure rate is "very high". the manufacturer has revised the faulty parts used in this system (tsb#2400104) but are doing nothing to alert owners of the potential, unexpected failure. *jb |