Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2001

Components - Details
NHTSA Complaint Number: 006087082	Incident Date: Nov, 21 2006
Consumer's City: DOUGLASVILLE	Consumer's State: GA
Vehicle Transmission Type: AUTO	Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT	Model Year: 2001
Vehicle Involved in a Crash: No	Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: WVWAC63B61P	Date added to File: May, 23 2021
Date Complaint Received: Nov, 29 2006	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: Nov, 16 2000
Was Original Owner: Yes	Anti-lock Brakes: Yes
Number of Cylinders: 4	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: I had a synthetic oil change on my 2001 vw passat, november 7,2006 at heritage vw (dealership) and then on november 22,2006 the vehicle slowed and the display showed stop with an oil icon. i immediately stopped the car and checked the oil. there was oil in the car but i called the dealership and they said do not drive the car, there is probably sludge in the car. i towed it in the dealership and they said it needed a new oil pump with a new oil screen and it did have sludge. this repair was $1267.00. i was not offered any warranty reimbursement at that time. later i found out that this is a widespread problem with vw. why did they not see the sludge when they did the oil change nov 7,2006? *nm