Consumer Complaint Detail

SUBARU / LEGACY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006087095 Incident Date: Oct, 31 2006
Consumer's City: UNIVERSITY HEIGHTS Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: LEGACY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH6755Y7 Date added to File: May, 23 2021
Date Complaint Received: Nov, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Summary the transmission failed with 45,926 miles. it was a catastrophic failure caused by a manufacturing defect in the differential assembly rack and pinion. the gears have microscopic cracks and the teeth broke off at 30-35 mph. the cracks are visible to the naked eye. the transmission shop that repaired the vehicle, said it was the second subaru that had a similar failure. i have asked subaru to review the case. subaru indicated the failure was due to preventive maintenance issues not a product defect and refused to absorb any of the repair costs of $1695. i have the parts that failed and i will re-contact subaru, request that a zone rep look at the failed components, and review the case again. *nm