Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006087127 | Incident Date: Sep, 19 2006 |
| Consumer's City: ROSWELL | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GX58N31C | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 29 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 31 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The hvac system in my vehicle quit supplying heat to the defroster vents and passenger side vents. on cold mornings it was very difficult to clear the moisture and frost from the windshield and windows. often times i had to drive with them fogged up due to the defroster not working. the cause was determined to be broken blend doors and failed motors inside the hvac system. i had to pay my local dealer $400 to get the problem fixed because i could not drive safely without the defrost working. they had to replace the driver and passenger blend doors and motors and the mode door and motor. the dealer decided to pay for the labor because they knew it was a very common problem. otherwise it would of cost me $1000 to fix. this failure is very common on the limited and overland (1999-2004) models that have the dual zone hvac system. it is also annoying that the dealers and the manufacture know this is common and don't issue a safety recall. *nm |