Consumer Complaint Detail

HYUNDAI / TIBURON / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006087199 Incident Date: Oct, 24 2006
Consumer's City: SHERMAN OAKS Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Hyundai Motor America
Model Name: TIBURON Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHHN65F33U Date added to File: May, 23 2021
Date Complaint Received: Nov, 30 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 03 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2003 tiburon with the 2.7l. i purchased the car in 2003. around 14 thousand miles or so my clutch began slipping and then eventually failed. the car had a failure of the clutch disk, pressure plate, and flywheel, and the dealer informed the driver the failure was their fault and it would not be covered. a one time good will repair was made and instead of the exorbitant $2000 asked instead we only paid $500. the car was purchased for about $20,000. hyundai asks for $2,000, 10% of the cost of the vehicle to repair it. 40,000 miles have now reached the odometer, and the clutch has now failed again. the clutch that is currently in my vehicle is one replaced in 2003 still. hyundai revised the clutch components due to malformed clutch plates in 2004, yet refuses to acknowledge or compensate the owners. two of the three parts of the vehicle that have failed are covered by hyundai's "america's best warranty", the flywheel and pressure plate. because the deformed compound on the clutch disk is being blamed on the vehicle operator, hyundai has therefore absolved itself of any responsibility, claiming if it weren't for the operator induced failure of the clutch disk, the pressure plate and flywheel would still be ok. if the parts were replaced under warranty by a dealership then the regional parts director inspects it and deems it shouldn't have, the dealer must pay. this is why so many customers have to wrongly pay. if you dispute the claims of the technicians at hyundai they will take your car apart and inspect, and if it is deemed its the customers fault, the company will not even reassemble the car for you. you must pay them do it! the transmission case had major scraping and abrasion due to the pressure plate movement. the second set of clutch components were removed personally, and therefore are submittable for inspection and review. photographs documenting the wear and abrasion inside the transmission case are available. *nm