Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006087202 | Incident Date: Nov, 30 2006 |
| Consumer's City: GASTON | Consumer's State: SC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:column |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2D4GP44L75R | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 30 2006 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: May, 26 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt*: the contact stated while driving 10 mph and turning right, there was a clicking noise coming from the steering column. the steering became very tight to the point of almost locking up. excessive force was required to turn the steering wheel, accompanied by a noise as if there was plastic fracturing inside the steering column. the horn, the radio controls, the air bag, the traction control switch, and the switch that controlled the pedal distance all disengaged at once. the vehicle was taken to a service dealer, who determined that the clockspring had detached. the first 3 times this had occurred, the clockspring was replaced. the fourth time, the steering wheel and the clockspring were replaced. this was the fifth occurrence. in this instance, the vehicle was not taken to the dealer. the problems persisted in spite of all the repairs. the manufacturer was also notified. |