Consumer Complaint Detail

SATURN / SATURN L SERIES / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006087211 Incident Date: Nov, 30 2006
Consumer's City: ACWORTH Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SATURN L SERIES Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 30 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 17 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In october 2006, my engine coolant light came on. i was told it was a bad cap that was not holding the pressure. within two weeks, the same light came on. i went back and they said cap was fine and could not find a problem. stated that they had added a dye to the engine coolant to look for the problem and come back in two weeks. almost exactly two weeks later, dec. 1, i returned because i had found the problem. the coolant - including the bright, fluorescent greenish, yellowish dyed - leaked all in the passenger floorboard and was being soaked into the mat and upholstery. my heater core had failed. when i questioned the wisdom of using the dye, saturn said there was no way for them to know this would happen, ie leak into my car - yet i have found online many complaints of the same heater core problem. *jb