Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006087233 Incident Date: Nov, 29 2006
Consumer's City: ANNAPOLIS Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73KX3U Date added to File: May, 23 2021
Date Complaint Received: Nov, 30 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 23 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2003 ford explorer 4x4 has developed a severe binding, shudder sensation in the rear axel during low speed turning maneuvers. it also has a whining sound at highway speeds, typically 55 - 70 mph). this vehicle has only 34,000 miles on it and the dealer wants to rebuild the rear axle/differential - at my expense since the 3 year warranty time limit is up. if let go, the ford dealer indicates the rear axle could 'blow up' (their words), resulting in a complete loss of drive to the rear wheel. i have discovered at least six (6) technical service bulletins issued by ford on this problem! this is obviously a bad design and latent defect which can effect the safe operation of the vehicle. *jb