Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006087284 Incident Date: Nov, 29 2006
Consumer's City: AMHERST Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JS54F82Y Date added to File: May, 23 2021
Date Complaint Received: Dec, 01 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 14 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Failed timing chain in my 2002 saturn l100. i only had 69,000 miles on this car. it took my mechanic hours to find the problem why the car wouldn't start. the timing chain looked ok. turned out it was stretched and wasn't catching. to find the problem this had to be done by turning the motor by hand. he suggested i have it towed to our local saturn dealer(of clarence) which i did. he also said there was a service bulletin out on this exact problem. also my mechanic said saturn has redesigned the timing chain because of past problems with it. it now is a whole kit. the hole that the oil goes through was too small and they designed it with a larger hole. this repair cost me $913.00!! i am very upset and have filed a complaint with saturn. they said they will "review my complaint." *jb