Consumer Complaint Detail
FORD / FIVE HUNDRED / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006087360 | Incident Date: Nov, 16 2006 |
| Consumer's City: HOLLISTER | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FIVE HUNDRED | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAHP24115G | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 02 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 16 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Subject: excessive rear brake wear on 2005 ford five hundred. new car was purchased from local ford dealership on april 17, 2005. rear brake pads were replaced and rotors turned by ford dealership on april 13, 2006 at 29,976 miles. ford dealership replaced the rear brake pads and rotors on nov. 17, 2006 at 46,691 miles. why did the ford factory rear brake pads/rotors get 29,976 miles and ford dealership installed rear brake pad/rotors get only 16,715 miles? pads front: ford factory installed still on car with 46,691 miles: left front: outside 6mm thick inside 8mm thick right front: outside 6 mm thick inside 8 mm thick pads rear: ford dealership installed new 0 miles left rear: outside 8 mm thick inside 10 mm thick right rear: outside 8mm thick inside 10 mm thick ford recommended replacement of brake pads is less than 3 mm. the front pads are 6 inches long and the rear pads are only 2 inches long. why are the rear pads only 1/3 the size of the front pads? the rear wheel rims are always black with excessive brake dust. the front wheel rims have very little brake dust. the rear wheels when jacked up and spun by hand seem to drag on the pads/rotors. other cars i have will spin by hand 8 to 10 seconds. the ford 500 will spin only 3 seconds. is it possible the emergency brakes are the problem for this drag and wear? the ford dealer is helpful, but ford warranty is only 18,000 miles/12 months on factory installed brakes, and 12,000/12 months on ford dealership installed brakes. i have filed a complaint with the ford motor co. customer relationship center. their answer was that there are no brake problems. ford dealership checked with the ford factory tech and again no brake problems. nhtsa web site has 11 complaints like mine. how can ford corp and the ford dealership tell me there are no rear brake problems with my 2005 ford five hundred. *jb |