Consumer Complaint Detail
FORD / FIVE HUNDRED / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006087957 | Incident Date: Oct, 21 2006 |
| Consumer's City: PALMDALE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FIVE HUNDRED | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAHP25175G | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 06 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 13 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Purchased ford five hundred in february 2006, an sel automatic. around 15,000 miles began noticing transmission issues, mostly hesitation when shifting into gear. first major incident occurred oct. 22, 2006 while traveling at 65 miles per hour on the freeway, engine revved while pressing the gas pedal but vehicle slowed as if it was in neutral. then it punched violently and resumed driving normally. we pulled over thinking something major was wrong with the vehicle. we began our journey again and had several incidents of minor punching of the transmission, like it was slipping out of gear and going back in again. after we returned home, these problems were very intermittent. about 2 weeks later while driving on the freeway, the vehicle slipped out of gear and almost came to a complete stop before re-engaging. we brought it to the ford dealer the second week in november. they said they could not duplicate the issue, however they said there was a computer technician log that suggested a reset. they reset the computer, changed the oil, checked the transmission fluid, etc. a few days later the transmission was back to slipping intermittently. on november 20, 2006, the severe punching began again, so bad this time the vehicle almost came to a complete stop. we had to shift the gear into 2nd before it engaged and we were able to accelerate. since we were on vacation, we had to continue on our trip with the transmission slipping in and out of gear. when we returned from our trip, back to the ford dealer we went. we took the transmission technician guy for a test drive and luckily we were able to duplicate the problem. he was amazed, hadn't seen anything like it before. he talked to other transmission tech's who were stumped by the problem, too. he ended up calling ford headquarters and spoke with the engineers. they decided a complete replacement of the transmission was in order because they weren't sure what was causing the problem. *jb |