Consumer Complaint Detail

CHEVROLET / SUBURBAN 1500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006087994 Incident Date: Nov, 02 2006
Consumer's City: HENDERSONVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN 1500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Parking brake
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 07 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 27 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This in reference to a closed nhtsa action # dp05009. after a parking brake failure that occurred on this 2002 chevy suburban with 54,000 miles on it, in november, i looked into similar situations with other suburban owners and of the 3 i found, 2 in south carolina, and one in indiana, all had similar parking brake problems. when i brought my vehicle to the dealer for repair, i was told there were no recalls or safety notices regarding this problem. after reviewing your nhtsa site, i see that this problem was addressed and closed but only applied to vehicle with manual transmissions, even though the problem was in automatic models too, which was apparently glossed over because of the percentage of roll away incidents. this problem is still out there, and chevy denies it. chevy needs to acknowledge this as a series wide problem and fix it on a recall basis. the insulting thing about this is the dealership acts like it is something new, and perhaps i was leaving the parking brake on all the time. it is not new, and i have never driven away with the parking brake on in my life. and we wonder why the american auto industry is failing to attract customers. *jb