Consumer Complaint Detail

BUICK / LESABRE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088035 Incident Date: Dec, 02 2006
Consumer's City: CLERMONT Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LESABRE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HP54KX24 Date added to File: May, 23 2021
Date Complaint Received: Dec, 07 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 02 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rear driver's side window made a pop noise as i was driving. the window then slowly slid down into the door. the window now will not return to the up position. this could be a safety issue during poor driving conditions causing the driver to be distracted by anything coming through the window; snow, rain, etc. it is also a personal safety issue as well as a child safety issue. i have a child in the back seat and i keep the child locks engaged to keep him from opening the door but what is to stop him from going out the window even if i have the windows locked. the cause of the failure is cheap plastic parts used in the window regulator that break even if the window is not used. i have already replaced one window regulator and now i am going to have to replace this one as well. i know gm is aware of the problem because they reimbursed me for the first one but refuse to do so on this one. the dealership has said that it is not a question of if the windows will fail, but when. there are many websites on the internet of this same problem. when is someone going to look after the consumer and not the corporation. i have detailed in this letter the possibility of a crash hazard if the window fails and causes a distraction to the driver, personal safety, and personal security of children in the rear seat. *jb