Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088043 Incident Date: Dec, 07 2006
Consumer's City: BEDFORD Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GX48N54C Date added to File: May, 23 2021
Date Complaint Received: Dec, 07 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving various speeds, there was a clicking noise coming from the steering wheel. the vehicle was inspected by a dealer, who determined the steering wheel was loose along the column and needed to be tightened. after the initial tightening of the steering wheel, a loud, popping noise was heard while driving various speeds. the vehicle was inspected by a dealer who determined the tilt wheel knob needed to be replaced. afterwards, the problem persisted, and the dealer determined the steering wheel needed to be tightened again, and due to the looseness it caused the front driver side airbag to fail which would also needed to be replaced. the manufacturer was alerted. updated 01/10/07. *jb