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NHTSA Complaint Number: 006088103 | Incident Date: Nov, 20 2006 |
Consumer's City: SANTA ROSA | Consumer's State: CA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
Model Name: ACCORD | Model Year: 1999 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition:switch |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1HGCF8648XA | Date added to File: May, 23 2021 |
Date Complaint Received: Dec, 08 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jan, 15 1999 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: [xxx] november 21, 2006 i was driving on a freeway, and i noticed smoke streaming from the top of the steering column. i took the exit off the freeway. the car was losing power, and jerked when i gave it gas. i pulled over and called the tow truck. the car was towed to marin honda, a nearest dealer. november 24, 2006 they tested and found the electrical portion of the ignition switch had failed. they replaced it but at the same time the (trans gear selection) light began to flash. the service advisor said that it's a completely different problem. marin honda charged us $205 for the replacement of ignition switch. november 24, 2006 ever since the ignition switch was replaced, the trans gear selection begins to flash when the engine is on. and it makes a clunk sound and the whole car shakes when the gear is shifted to reverse or drive. i called the marin honda service advisor and said the transmission problem must be related to the ignition switch replacement, but he was adamant that ignition switch has nothing to do with transmission. he said it is pure coincidence that both the ignition and transmission had problems at the same time. november 28,2006 december 1, 2006 the mechanic at petaluma honda said that the range sensor is malfunctioning and there are a few wires dangling which may be why the cruise control is not working. they recommended that we take the car back to marin honda. i drove the car to marin honda. december 2, 2006 eddie parnell, service manager at marin honda said that they've replaced the range sensor but still has the same problem. he thought it could be the transmission. he said that they continue checking. december 9, 2006 after eight days, jack, service advisor at marin honda, called and said that the transmission has to be replaced. he said that we will have to pay half of the cost. *nm updated 07/11/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |