Consumer Complaint Detail

DODGE / RAM 1500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088113 Incident Date: Dec, 06 2006
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HA18D74S Date added to File: May, 23 2021
Date Complaint Received: Dec, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 08 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Subj: rear differential failure dear sir or madame, several months ago, i purchased a used 2004 dodge ram 1500 that was out of the warranty period. on dec. 7, 2006 i had my rear differential serviced by an ase certified facility after reading numerous postings on several online forums discussing rear differential failures for this vehicle and after i experienced a loss in general performance of the truck. as suspected and as documented by other owners, the clutch retainer clips of the rear differential fell apart in the differential housing causing the entire rear end to fail. i am in process of having all moving parts in the housing to be rebuilt by a drivetrain specialist and will cost in excess of $1000. i was also told by the technician servicing the vehicle that it is quite possible that this problem if not caught in early stages, can create a catastrophic failure of the rear end eventually leading to lock up. in speeds in excess of 50 miles per hour this can cause vehicle roll overs and total loss of total vehicle. the fact that daimler-chrysler has yet to issue a service bulletin for this issue is aggravating and shows their lack of sympathy for their owners and as well as other drivers on the road. thank you, kenneth mosley . *nm