Consumer Complaint Detail

HONDA / CIVIC / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088241 Incident Date: Dec, 07 2006
Consumer's City: FORT GRATIOT Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKYF18674H Date added to File: May, 23 2021
Date Complaint Received: Dec, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently had a problem with my honda pilot. we took it to auto zone and had them hook it up to their diagnostics machine. the code "p1399" resulted. however, we were told that we had to contact honda to find out what the code meant because it was a generic code that honda puts out. i contacted the dealer and asked what the code meant, and i was told that i had to bring my vehicle down to them to put it on their machine: for $95.00. honda has created their codes so that auto zone and other reasonably priced places can not assist honda owners. we are forced to pay this outrageous amount because only honda can tell us what is wrong with our vehicles. i did many hours of research on the internet and have found that this "p1399" code is quite common, as well as this kind of problem with the vehicle. the honda pilot has an ongoing problem with the engine light and vtm light coming on around 30-40 thousand miles. the engine misfires, and the vehicle feels like it is "chugging". it seems the timing of this problem is consistent with the warranty expiring. i have read that many people have had this same problem, and that honda is aware of the problem, yet have failed to address it. if you look at www.honda.org you will see the many complaints about this mechanic failure. i would like this problem to be investigated, and have honda be accountable for the faulty parts. *nm