Consumer Complaint Detail

NISSAN / MURANO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088275 Incident Date: Nov, 08 2006
Consumer's City: NEW CARROLLTON Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08T04W Date added to File: May, 23 2021
Date Complaint Received: Dec, 10 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 26 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while traveling 25 mph on dry normal road conditions, the vehicle stalled, and was able to be restarted. the vehicle stalled again, after traveling 10 yards. it was towed to the dealership, who performed a diagnostic, and determined that the alternator needed to be replaced. the check engine and battery light were illuminated prior to the incident. the stalling recurred a year later on 07/17/06 while traveling 30 mph. the check engine light was illuminated prior to the incident. the vehicle was restarted and driven to another dealership, who replaced the throttle meter. this corrected the problem. on 10/24/06, the problem recurred while traveling 30 mph, and was towed to another dealership, who could not service the vehicle due to lack of parts needed for the diagnostic. the vehicle was towed to another dealership, who determined the automatic transmission was defective, and was replaced. this remedied the problem. the contact wrote a complaint letter to the manufacturer and dealer on 10/29/06, but had yet to receive a response. *ak updated 12/28/2006 - *nm