| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006088480 | Incident Date: Dec, 11 2006 |
| Consumer's City: DALLAS | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FREESTYLE | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:pads |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 11 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2005 freestyle with 28,000 miles was brought in for a recall and oil change. we were informed that the rear brake pads needed to be replaced, though the rotors were okay. the front brakes had greater than 50% of the pad material left. the representative went through a few unsatisfactory explanations (obviously had no clue what he was talking about) including the car "uses its rear brakes to do most of the stopping," some freestyles "just do this," we are not driving it correctly, and finally, the 500 series cars use their rear brake pads much quicker than their fronts. (this is descriptive, not an explanation!) we paid the costs of the rotor resurfacing and the new pads. i was told the pad wear was even and the calipers are working properly. obviously someone messed up their sums in designing the brake system, since this front wheel drive, front engined, softly sprung car should use its front brakes much more than the rears to generate its stopping power. if the rears are wearing out pads twice as fast as the fronts, they are not "quite right." perhaps bigger rear brakes and a proportioning valve adjustment are what is needed, but ford has missed the boat here and it will cost us, of course. *nm |
