Consumer Complaint Detail

BRITAX / E9W57 (BOULEVARD) / BOUL

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088481 Incident Date: Dec, 11 2006
Consumer's City: ELK GROVE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Britax Child Safety, Inc.
Model Name: E9W57 (BOULEVARD) Model Year: BOUL
Vehicle Involved in a Crash: No Component's Description: Child seat:tether: strap/webbing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently purchased a britax boulevard child seat, and a few weeks after i received this recall notice. i called britax asking if they are going to fix the seat so i will be able to use the seat after my son reaches 50 lbs they said yes but without the tether. in my profession as a firefighter i have seen children injured because the tether was not in use. i would like britax to fix my seat or replace it with a new one that works correctly. i do not need them to send me stickers, that does not fix the problem. below is the recall notice. what??s wrong during product evaluation, britax determined that under certain circumstances the top tether hook may open or break and release from the tether anchor. this situation has only been demonstrated with the child restraint installed forward facing, using the top tether attachment, with a test dummy simulating a child weighing greater than 50 lbs. if the top tether hook were to break, in the event of a crash, the child restraint may move from the upright position to a reclined position. with this condition, there is the increased risk of injury to the child. what you should do all consumers are being instructed to discontinue use of the top tether once the child??s weight reaches 50 lbs. enclosed are two labels. the first is to be placed in the boulevard users guide in section entitled, installation versa-tether, page 21. the other label should be placed on the boulevard tether adjuster. the labels are designed to remind you and other caregivers to discontinue use of the top tether assembly once the child's weight exceeds 50 lbs. you may continue to use the top tether assembly in the rear-facing installations for all recommended weight ranges; as well you may also continue to use the top tether assembly in forward-facing installations for children until their weight reaches 50 lbs *nm