Consumer Complaint Detail

FORD / ESCAPE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088515 Incident Date: Dec, 07 2006
Consumer's City: BRANDON Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 ford escape xlt. since i purchased it in the fall of 2003, at different times both the front passenger door and rear passenger door have gotten stuck where i haven't been able to open them from either the inside or outside of the car. the first incident was the front passenger door, which was fixed when i took it to the dealership. the second incident occurred 4 days ago and the dealer is going to charge me a $300 diagnostic fee to figure out the problem. in addition, periodically, my trunk will not open no matter what i try. then the next day, it will. this has occurred at least 15 times since the fall of 2005. in all of the incidences listed the doors were unlocked, although we tried to lock and unlock them several times to see if it was just stuck. *nm