Consumer Complaint Detail

DODGE / INTREPID / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088562 Incident Date: Dec, 10 2006
Consumer's City: MANCHESTER Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: INTREPID Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B3HD46RX2H Date added to File: May, 23 2021
Date Complaint Received: Dec, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 10 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased dec 2001 with maximum added care protection plan for 6yr/60k miles. performed all vehicle required maintenance and never had an issue until 12/11/06 when the vehicle stopped in motion presenting a clicking sound. vehicle towed to dealer as we thought to repair an alternator or battery. however the dealer states that our vehicle's motor ceased and it has sludge in the engine as when they open the oil cap, sludge is clearly evident. we are still attempting to get the service agreement to pay for the repair as we feel that it is not our fault since providing regular maintenance and the vehicle is presently under such warranty coverage. our internet research shows that there are hundreds of 2.7 liter engine owners have suffered the same issue with daimlerchrysler accepting no fault but acknowledging this is a common complaint however dcx refers that consumers did not follow regular maintenance schedules. dealer cost to replace/repair engine $8900 as quoted on 12/11/06 by cueter dodge ypsilanti, mi. *nm