Consumer Complaint Detail

CONTINENTAL / GENERAL AMERI / 9999

23585R16

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088582 Incident Date: Dec, 31 2005
Consumer's City: MESA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Continental Tire the Americas, LLC
Model Name: GENERAL AMERI Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTNX21S73E Date added to File: May, 23 2021
Date Complaint Received: Dec, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 27 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Three continental general tire ameritrak's have failed on my 2003 f250 supercab (tire tread separation) since jan. 2006 and non-responsive continental tire has failed to contact me, as they said they would, to expedite resolution of my claim! here are the actual facts: in jan 06, the first tire, front passenger, failed with tread separated from tire while i was driving on the highway. during dealer vehicle/tire damage inspection, it revealed the other front tire showed signs of tread separation. under warranty, the dealer repaired all body damage (over $3000.00) and replaced the two failed front tires. my vehicle had 9600 miles on it. the dealer did the right thing. on 10-26-06 at 1:33 pm the 3rd "general tire ameritrak" tire tread on my 2003 f250 supercab separated, causing over $3000.00 in body damage & at 16,194 miles on the vehicle/tires. on 11-20-06, continental tire, north carolina, received my claim (#6300003). on 11-27-06, continental tire received the failed tire. on 11-28-06, i e-mailed an inquiry to continental. on 11-29-06, i received a phone call and the unidentified female stated i should hear something within the next week. it is now 12-13-06 and i have heard nothing. my vehicle remains damaged, and it is unbelievable to me that continental is permitted to sell defective "general" tires and not expeditiously settle claims stemming from those defective tire failures. it's past time for continental to do the right thing and restore my vehicle back to pre-damage condition. since tire tread separation has been well-established, historically, continental needs to be held accountable for the after-affects of their defective products . these tires are dangerous!!! i was driving on both occasions. i could have been killed. continental is dragging their feet on settling the damages. these tires should not be on the market! how can continental conduct business as usual and not be held accountable for damages caused by failures in their product? *jb