Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088609 Incident Date: Dec, 08 2006
Consumer's City: PASADENA Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP74L73R Date added to File: May, 23 2021
Date Complaint Received: Dec, 12 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 23 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving 35 mph on normal road conditions, the steering system started making a loud noise while turning. there were no warning lights illuminated prior to the incident. the vehicle was taken to an independent certified mechanic, who determined the rack and pinion needed to be replaced. also, the hydraulic pump should be replaced to prevent a major failure due to noticed metal shavings. neither the dealership nor the manufacturer had been contacted. the contact expressed concern because the vehicle had little use and should not have this safety defect.