Consumer Complaint Detail
CHEVROLET / AVALANCHE 1500 / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006088637 | Incident Date: Oct, 30 2006 |
| Consumer's City: HEMINGWAY | Consumer's State: SC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: AVALANCHE 1500 | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system: instrument cluster/panel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3GNEC12T54G | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 13 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 22 2006 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2004 chevrolet avalanche with 46655 miles and on or about october 31, 2006 the speedometer began acting erratic. the speedometer registered past 120 mph and locked while driving on i 95 at 70 mph. i know the speed because i was following a family member and was talking on the cell phone at the time. when i arrived at my destination the speedometer remained locked past 120 until i unhooked and re-hooked the positive battery cable at which time it returned to 0. speedometer worked for about a month then did the same thing, i subsequently repeated the battery procedure until i talked to my local chevrolet dealer who without even looking at the vehicle said that i needed to replace the gauge cluster and that it was a common problem. when i returned to the big country chevrolet in hemingway, sc and they ran the diagnostics it was determined that the cluster needed to be replaced for $380. after researching this problem on the internet i found that this a very prevalent complaint that chevrolet is not addressing but is charging consumers $375-1000 to correct but is not taking any responsibility for installing a substandard speedometer cluster. i have read all about the class action suits lawyers are advertising but i am not interested in making money for lawyers. i am a retired police officer and paid, what i believed, is a lot of money for my vehicle and i'm not sure who to turn to other than your agency. i would like to know if there is any ongoing investigation into this problem or anything being done to force chevrolet into taking responsibility for this dangerous situation. i look forward to your response.*jb |