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NHTSA Complaint Number: 006088957 | Incident Date: Dec, 07 2006 |
Consumer's City: BOCA RATON | Consumer's State: FL |
Vehicle Transmission Type: | Manufacturers Name: Toyota Motor Corporation |
Model Name: RX330 | Model Year: 2005 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:cooling system:radiator assembly |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Dec, 17 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Nov, 17 2006 |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I purchased a used 2005 rx 330 3 weeks ago (i also purchased what i was told was an extended road hazard coverage). i decided to take my daughter and granddaughter to disney world (a 200 mile trip this weekend. just as we arrived in orlando my daughter said that she heard a pop (it was not loud as i did not even notice it)and we noticed steam coming from the engine. the suv was towed into lexus of orlando and although on vacation i was left without a car and still have none. to make matters worse, i was called by lexus of orlando and told that i would have to pay $1000 to have my car repaired because allegedly the issue is damage to the a/c compressor caused by a 'road hazard'. the 'road hazard' was a piece of reflector used to separate the lanes. lexus has refused ot repair under warranty even though i was sold a 3 month, 3,000 mile everything warranty (in addition to the lexus certified warranty) and the everything warranty has no exclusions was to cover any damage. i spoke to a mechanic who told me that for a road reflector to cause this type of damage, there must be a design flaw in the protections afforded by the grill or otherwise to the a/c radiator area. in researching this issue i noted that others have file identical complaints, including on this site. *jb |