Consumer Complaint Detail

CHEVROLET / IMPALA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006088966 Incident Date: Dec, 17 2006
Consumer's City: SPRINGBORO Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WH55KXY9 Date added to File: May, 23 2021
Date Complaint Received: Dec, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the original owner of a 2000 chevy impala with 85,000 miles. intermediate steering shaft fails every 20-25,000 miles. it has been replaced three times already, and is failing again. dealer admits it is a design flaw that affects all 2000-2005 design impala's. you know it is failing when you feel clunking and looseness in the steering at low speeds when cornering. i have talked with many other impala owners, and they have identical problems. costs $250 every time this part must be replaced. this is a significant safety concern when a critical steering component repeatedly fails. *jb