Consumer Complaint Detail

FORD / FOCUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089008 Incident Date: Nov, 30 2006
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34332W Date added to File: May, 23 2021
Date Complaint Received: Dec, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 18 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The window regulator has gone out in two different windows--both back windows which were never lowered-- in my 2002 ford focus. the first incident was a year and a half ago when the back left window just fell as i was driving down the street. the same thing happened to the right rear window on dec. 1, 2006. this is obviously a defect since the same thing happened to one rear window in my daughter's 2001 focus, and i have recently seen two different focuses in my area of town that have their back windows held up by packing tape, just as mine was! the local ford dealer told us it would cost $500 plus to fix each of the two windows, so we took the car to an independent shop where we had to pay $221 in 2005 and will pay approximately that amount again when we take the car in on dec. 20. *nm