Consumer Complaint Detail

LEXUS / ES350 / 2007

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089053 Incident Date: Sep, 01 2006
Consumer's City: MELVINDALE Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: ES350 Model Year: 2007
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JTHBJ46G372 Date added to File: May, 23 2021
Date Complaint Received: Dec, 10 2006 Complaint Type: LETR
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer request for investigation on the 2007 es350 speed control. *ts the consumer stated the vehicle suddenly accelerated, after attempting to apply the brakes. the unwanted acceleration caused the vehicle to crash into the highway guard rail and consequently the vehicle rolled over. the consumer suffered serious back, neck and pelvic injuries. *jb update (february 21, 2007): ms. hodges said that she was traveling on i-75 for 15 minutes and the cruise control was not turned on. she was merging onto route 59 and applied the brakes. however, the vehicle not only not slowed down but actually accelerated to what she believe was 75-80 mph. to avoid crashing the vehicles ahead, she moved from the right lane to the left lane and hit the guard rail. the vehicle rolled over and totaled. she was cited by the police but the citation was later dismissed. toyota sent her a letter saying that their investigation found nothing was wrong with the vehicle. see also 10174732 *dsy.