| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006089100 | Incident Date: Oct, 27 2006 |
| Consumer's City: RUTHERFORD | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: LIBERTY | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GL48K73W | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 17 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 28 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I received a recall notice from daimler chrysler about my 2004 jeep liberty about a safety recall f23-lower ball joints. this recall states that "ball joint separation can result in a loss of steering control and could cause a crash without prior warning". trying to make an appointment with the dealer to repair the problem revealed there would be an 8 week wait because the parts are not available. i learned from the dealer (and later verified by calling daimler chrysler at 1.800.853.1403) that daimler chrysler is making only 3 replacement parts available to dealers per week! if this is such a potentially dangerous situation, doesn't daimler chrysler have an obligation to make more parts available to dealers of their defective cars? i understand that we are talking about a lot of cars, but that does not change the fact that i am driving a defective vehicle which i will have to continue to drive for another 8 weeks. how can such a huge corporation not insure that parts are available to their dealers in a more timely fashion? what happens if indeed a crash occurs without prior warning during that waiting period? what will daimler chrysler say and do then? this is a shameful example of violating the public trust-and this car is not cheap-they are certainly not saying-hold your payments until the car is repaired. what can i do but wait?*jb |
