Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089208 Incident Date: Dec, 02 2006
Consumer's City: DUBLIN Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU66E92Z Date added to File: May, 23 2021
Date Complaint Received: Dec, 18 2006 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 14 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Mercury moutaineer 2003, the hatch of the car just came down and hit her, she jumped back and the door continued to close and the window shattered. contact learned that the car door has a safety recall and took it to the dealership for repair. contact was told that the safety recall had already been repaired on her car and that she would have to pay to have it repaired again. contact wants to know what she can do now. doesn't feel she is responsible because it is a safety recall.