Consumer Complaint Detail

CHEVROLET / IMPALA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089263 Incident Date: Nov, 25 2006
Consumer's City: MEMPHIS Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WH55K329 Date added to File: May, 23 2021
Date Complaint Received: Dec, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 23 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The following matter is a potential disaster waiting to occur. i have informed gm by mail and telephone. i have went to the chevy dealer only to come out with my key five hand held transmitter to stop working. i have sent letters to the dealership that sold me the car. t the security system shuts down the vehicle at random times automatically. continuous problems: security light on message center continues to flash security service vehicle soon, - battery the security system automatically, continuously attempts to shut down my car this security system also unlocks my trunk the handheld transmitter does not work after replacing the battery after the chevy dealer checked the problem i have to unlock the doors manually the lights flash and the message on the radio panel says locked i cannot use my car, it will not start - engine light comes on - all lights go out while driving , this faulty "pass lock theft deterrent" system, automatically comes on and shuts my car down when i pull over to the side of the road and turn the engine off. it will not turn on again, only the check engine light comes on. i had the car inspected today at a chevy dealership and the results was," replace the control module at $325.00, first, then i can program the key five transmitter." replaced transmitter battery and car battery i conclude that gm has the monopoly on vehicle parts and service all in the name of technology and cost the consumer a tremendous amount of repairs on top of the cost for the vehicle. consumers should not have to pay for a service that they cannot repair at any shop in town. for instance, i can take my transmission issues to almost any transmission shop, however, i cannot take my manufacturer built- in security system to any shop. they will not touch it just because it is manufacturer built. i want the laws changed. *jb